Office of Student Life

Counseling and Consultation Service

COVID-19 Updates

Student Life’s Counseling and Consultation Service is here to support the Ohio State community while the world adjusts to COVID-19. CCS is continuing to provide mental health support services to students, no matter where they are. The use of technology to facilitate person-to-person interactions has increased our ability to connect with students regardless of location. Students are encouraged to continue reaching out to CCS, even if not in the Central Ohio area.

CCS acknowledges the impact of COVID-19 on Ohio State students and recognizes that it is typical to experience anxiety, worry or fear. Please continue to utilize our resources and continue to visit our website for updates on ongoing and expanded student service options.

With the move to online learning, the university knows that it is still important to have access to resources that support your mental health and wellness. The following list of resources will be available remotely for students to use as they work through this challenging time.

  • Student who have not contacted CCS in the past can do so by first scheduling a phone screening.
  • Current clients, please check your e-mail and reach out to your clinician or counselor to schedule and coordinate how communications will be conducted.
  • If you need to speak with a counselor urgently or need other resources, please call 614-292-5766 at any time, press 2 to be connected to a counselor after hours. 

Services with Counseling and Consultation Service

Let’s Talk - The Let's Talk Consultation Program provides drop-in, informal mental health consultations on a first-come, first served basis. This service is now available via Zoom or by phone. It’s free and confidential.

Mental Health Strategies Video Series – Counseling and Consultation Service staff present effective strategies for managing mental health. Watch the entire series, or find a video specific to your needs, and add these important skills to your mental health toolbox.

Coping with COVID Group Counseling - The Coping with COVID support group is a rolling admittance group for undergraduate and graduate students who have tested positive for COVID-19. You must speak with a CCS clinician individually before joining a group. Please schedule a phone screening to discuss if this group may be right for you.

Find additional guidance on how to manage the impact of COVID on your life and college experience using the following videos:


Finding Services Off-Campus and At Home

If you are looking to establish services off-campus whether in the Columbus area or back home, we encourage you to ask these types of questions, and any other questions regarding issues that are important to you.

When contacting a provider, there are several questions you should consider asking:

  • What days and times are you currently available?
  • Where is your office located? Are you on a bus-line (which bus)?
  • Could you describe your helping approach?
  • What are your fees? (Some providers do not accept insurance and are all self-pay.)
    • Do you have any student discount fees?
    • Do you have a sliding fee scale?
  • Do I have to pay "up front" for services?
    • Will you accept my insurance coverage?
    • Will you directly bill my insurance company?
    • Do you have a payment plan?
  • What are your limitations on length of treatment?
  • Do you have a waitlist at this time?
  • Do you provide Teletherapy?

To find a clinician in the Central Ohio area
To find a clinician outside of the Central Ohio area

If you run into barriers or need assistance in identifying a clinician, please do not hesitate to call CCS at 614-292-5766. 

Coping During Quarantine and Isolation

STEP 1: Recognize Signs of Distress

  • Intense worry about your health and the health of loved ones
  • Feeling Overwhelmed by monitoring your health or being monitored by others.
  • Loss from leaving your campus housing and routine
  • Feeling guilty for not performing normal school, work or extracurricular duties.
  • Changes to sleep, appetite or motivation.
  • Increased anger towards those you suspect you contracted COVID-19 from
  • Isolating or withdrawing from others, even though virtual means
  • Increased unhealthy coping behaviors (e.g., increased alcohol or drug use, engaging in risky or impulsive behaviors, etc.)

STEP 2: Manage Symptoms of Distress

  • Remind yourself that your emotions are valid
  • Stay connected through virtual means
  • Reduce media exposure if overwhelmed
  • Use accredited COVID resources
  • Maintain your typical schedule as best as you can
  • Maintain perspective
  • Engage in self-care
  • Consider making use of mental health resources
  • Seek supports and use campus resources

International and APIDA Students

With the rise of concerns about the COVID-19 virus, there has been an increase in incidents of xenophobia, microaggression and racism towards Chinese and individuals of Asian descent worldwide. Such acts of harassment, exclusion and hate speech impair our ability to work together as a community and contribute to anxiety, hostility and stigmatization. 

We urge our students, colleagues and community to practice acts of compassion, kindness and understanding towards others. We at Counseling and Consultation Service stand with students affected by these incidents and wish to express that: we care about you, we stand with you and we are here for all of you. You Matter. As always, if you wish to speak with a CCS counselor please schedule a phone screening

Please read a statement from President Drake and a statement issued by the Center for Disease Control for additional information.

Additional Student Resources

Taking Care of Your Behavioral Health During an Infectious Disease Outbreak

Mental Health and Coping During COVID-19

Share Facts About COVID-19